Interview with Adeel Raza of Donut Chat: Social Chat Room for your Online Community

I recently had the pleasure to interview Adeel Raza – who is without a doubt, a very impressive entrepreneur! Founder of Donut Chat,  a very exciting media-enabled chat room for fun, work and collaboration. Beautifully embeds into your Facebook Page, Website, Blog, Bulletin Board or CMS and also integrates with all popular applications. Donut lets chatters share files and media from YouTube, Vimeo, Flickr, etc within the chat room. And it also works on iPhone and iPod touch devices.

9 Reasons Why You’ll Love Donut Chat

  1. Takes seconds, and costs nada.
  2. Nothing to download or install.
  3. Website, Blog or Facebook Page.
  4. Connects with Facebook, Twitter, WordPress, etc.
  5. It’s your chat, you’re in control.
  6. iPhone / iPad / iPod Touch compatible.
  7. Share files, photos, videos and documents.
  8. Firewall friendly.
  9. Speaks your language.

How did you get started in this business?

Our team has always been passionate about software, internet and the web. So we combined the three, and decided to provide simple web services to people

Is this your first business? Were you exposed to entrepreneurship as a child?

We have been in the consulting business for over 5 years with satisfied clients all over the globe. We decided to get into the products bandwagon in order to achieve a higher growth rate. I was exposed to entrepreneurship by friends and mentors, and it’s been a never-ending journey since then.

How did you finance your business?

We started the consulting business boot-strapped. The products division is self-funded.

How many employees do you have? Full- or part-time? What is an average workday like for you?

We are a team of 3 people working full-time. An average workday includes consulting work in the morning, lunch break and discussion/evaluation of new ideas, and the product development. During busy days, an average day could consist of 18 hours.

Who are your potential customers?

For Donut Chat, the potential customers are people with online communities who want to give their members a live chat system.

For our consulting business, the potential customers are firms who want to get things done efficiently. We love technology, and try to design every project with the best yet.

What are the most crucial things you have done to grow your business? What plans do you have now to expand your business further?

It’s a never-ending process. We just got into the products business. In future, we plan to build and offer more exciting products. We’re also in talks with some VCs for funding.

What systems have you used to automate your business to give you more time for business planning and development?

There’s always space for automation. For starters, we’ve automated our complete billing and licensing process. In future, we’re working on automating the customer support system.

What outsiders have been most important to your business success?

Customer. We love them.

How do you market your product?

Reaching out to targetted consumers is a hard task to do. Mostly, we use social media to market it.

What has been your most effective marketing tactic or technique? What’s the worst business advice you’ve ever received

The thing that works the best for startups is to get featured in blogs like TechCrunch, Mashable, WebWorkerDaily, etc. That works the best for us too.

What three pieces of advice would you offer entrepreneurs starting out today?

  1. Have lots and lots of patience. It’s not just about good products, but good relationships.
  2. Launching something on time is more important than development of new features.
  3. Think in terms of business, not in terms of products.

If you were to start another business, what might it be?

It’ll be something related to technology for sure.

Do you believe business has any obligation to make the world a better place?

Yes, not only a business but every act we do as individuals also has an obligation to make this world a better place.

How does your business “give back” to the community or to society?

We love open source. Whenever we build something for internal use, we want other developers to benefit from it too. Whether it’s just a jQuery plugin or a rails gem that we’re using internally, we release it for the community.

Thanks Adeel for your answers, and I look forward to watching your success in the coming years ahead.

Interview with Adeel Raza of Donut Chat: Social Chat Room for your Online Community
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3 Responses to “Interview with Adeel Raza of Donut Chat: Social Chat Room for your Online Community”

  1. Rabia M. Khan says:

    Superb, Adeel.

  2. Mughees says:

    Great Job Adeel, Well done, ALL THE BEST!!!

  3. Wajid M. Pirzada says:

    Fantastic, Responsible Thinking & Mature replies adeel…keep it up for future endeavours as sky is the limit bud.

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